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  • How do I book a bounce house, games, or equipment?"
    Please email to secure the date of your event. To secure a date, a deposit must be made. The deposit and/or payment for the rental(s) can be paid via Cashapp, Zelle, cash, or card.
  • Do you require a deposit?
    No. A deposit is not required, but if you want to SECURE a date, please make a non-refundable deposit of $25.00. If you are renting more than one piece of equipment, the deposit will still be $25.00. However, if you cancel your order within 7 days prior to the event, you will be given a rain check that is good for 12 months, and subject to availability.
  • Are the machines, games, and bounces houses sanitized?"
    Yes. All rental machines, games, and bounce houses are santized before and after each use.
  • What happens in the case of bad weather?
    If you decide to proceed with your event as planned, we will deliver and setup. For your safety, if winds exceed 20 Mph we reserve the right to cancel delivery or remove any property of Boogie and Bounce Inflatables. However, if you decide to cancel you setup, you will need to notify us 24hrs in advance. In the event of cancelation due to inclement weather, we can reschedule and offer a rain check on your deposit that is good for 12 months. Please keep in mind, all deposits at the time of check-out are non-refundable, so it is important that you reschedule in a timely manner. In addition, rescheduled events are subject to availability. If we deliver and set-up for your event and it rains after the fact, there are no rainchecks, refunds or discounts.
  • Is there anything I need to do prior to the arrival and setup?
    Yes. Please make sure there is a flat surface to place the inflatable onto and ensure there is an outlet within 50ft of the blower. We do offer generators for rent for $60.00 without gas and $75.00 with gas (subject to availability).
  • Am I responsible if the equipment or inflatable is damaged in any way?
    Yes. If damage occurs due to failure to follow our safety rules or negligence such as not turning off the blower in high winds, the presence of sharp objects in or around an inflatable that can puncture it, using silly string in or around the inflatable, or adults using a bounce house not rated for adults, you will be responsible for all damages up to and including replacement of the unit/blower. The replacement of an any equipment or inflatable can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator. In addition, if units are damaged by gum, hair dyes, candy, food stains, or any sticky substances, there will be a $125.00 cleaning fee applied. or cleaning will be subject to $150.00 cleaning charge. Silly string damage is permanent and will be charged the entire cost of the unit, please be aware. Once paid in full, you will own the unit.
  • When do you setup?
    Setup time is will vary depending upon the number of booking for a particular day. Typically, we will setup up 4 hours before your event begins. We will call and confirm the setup time with you the day before your event. Please make sure someone is presence at the event location for setup. Likewise, we will pick up the rental equipment before night fall. This applies to weekend rentals as well.
  • Do you provide attendants at events?
    No. We do not provide attendants for personal events.
  • What methods of payment do you accept?
    We accept cash, card, and Zelle. If you pay in cash the day of, please have the exact amount as we do not carry cash.
  • Do I need power and water supply?
    Yes. You must be within 50ft of a power and/or water supply. Generators are available at an additional cost.
  • What is the cancelation policy under NORMAL circumstances?
    Customer will receive a full refund of deposit for any cancellation at least 7 days prior to the event date. If cancellation is less than 7 days prior to the event date, the deposit will be converted to a raincheck applicable to any rental within following 12 months. The Company reserves the right cancel an order at any time, for any reason, including but not limited to: severe weather conditions; a location that is unsafe or inaccessible due to doors, gates, slopes or steps; or if there is reason to believe that the Equipment and or its users may be in danger. If the Company cancels an order, damages will be limited to a refund of monies already paid for the rental. In the event Equipment is delivered after the event start time specified on the contract, the Customer shall have the option to cancel the order and receive a full refund for the amount paid. If the Customer chooses to receive the order, they agree that no further discounts or refunds will be given. Please view our policy regarding rentals cancelation due to bad weather in the question above.
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